Evaluation of Library and Information Services book
Evaluation of Library and Information Services book
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Author: John Crawford
Number of Pages: 135 pages
Published Date: 04 Aug 2010
Publisher: Taylor & Francis Ltd
Publication Country: London, United Kingdom
Language: English
Type: Pdf
ISBN: 9780851424439
File Name: Evaluation.of.Library.and.Information.Services.pdf
Download Link: Evaluation of Library and Information Services
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Provides update to current thinking about, and reasons for, service evaluation of libraries in the UK. Examines quantitative and qualitative methods including questionnaires, focus groups, suggestions boxes and interview techniques.Problems arising from survey outcomes are summarised and long-term evaluation and the relevance of benchmarking are discussed.Contains case studies covering survey work in public, academic and special libraries; charters and service level agreements; and examples of relevant research projects.New chapter on performance measurement in the electronic library.
Read online Evaluation of Library and Information Services Buy and read online Evaluation of Library and Information Services Download Evaluation of Library and Information Services ebook, pdf, djvu, epub, mobi, fb2, zip, rar, torrent Download to iPad/iPhone/iOS, B&N nook Evaluation of Library and Information Services ebook, pdf, djvu, epub, mobi, fb2, zip, rar, torrent
Evaluation of Library and Information Services. John Crawford
Author: John Crawford
Number of Pages: 135 pages
Published Date: 04 Aug 2010
Publisher: Taylor & Francis Ltd
Publication Country: London, United Kingdom
Language: English
Type: Pdf
ISBN: 9780851424439
File Name: Evaluation.of.Library.and.Information.Services.pdf
Download Link: Evaluation of Library and Information Services
---------------------------------------------------------------
Provides update to current thinking about, and reasons for, service evaluation of libraries in the UK. Examines quantitative and qualitative methods including questionnaires, focus groups, suggestions boxes and interview techniques.Problems arising from survey outcomes are summarised and long-term evaluation and the relevance of benchmarking are discussed.Contains case studies covering survey work in public, academic and special libraries; charters and service level agreements; and examples of relevant research projects.New chapter on performance measurement in the electronic library.
Read online Evaluation of Library and Information Services Buy and read online Evaluation of Library and Information Services Download Evaluation of Library and Information Services ebook, pdf, djvu, epub, mobi, fb2, zip, rar, torrent Download to iPad/iPhone/iOS, B&N nook Evaluation of Library and Information Services ebook, pdf, djvu, epub, mobi, fb2, zip, rar, torrent